BB9 believes gaming is entertainment — not a livelihood. We want you to enjoy it within your means. That's why BB9 offers a range of tools and guidance to support responsible gaming.
Tools BB9 offers to keep your gaming experience safe and enjoyable
Set your own daily, weekly, or monthly deposit limits. BB9 will automatically block any transaction that exceeds your chosen limit.
Decide in advance how long you'll play. Once the time is up, BB9 will remind you to take a break.
If your losses exceed a set amount, BB9 will automatically end your session. This safeguards you from significant financial harm.
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days.
Use Self-Exclusion if you need a long-term break. During this period, logging in will not be possible under any circumstances.
View your complete betting and transaction history at any time. This helps you understand your spending patterns and stay informed.
Responsible gaming means betting or playing in a way that keeps you aware of your limits — without letting it negatively affect your daily life, relationships, or finances.
At BB9, we believe gaming should be a source of enjoyment — not stress or addiction. Millions of Bangladeshi players play on our platform every day, and the vast majority do so responsibly.
For some people, however, gaming can develop into an addiction. BB9 actively works to reduce that risk. We want every player to enjoy a healthy and positive gaming experience.
Keep in Mind: Responsible gaming isn't about stopping — it's about playing consciously and with a plan.
You can easily set your own limits in your BB9 account settings. Here's how:
Limit reductions take effect immediately. However, to increase a limit, BB9 enforces a 72-hour cooling period — this protects you from making impulsive decisions.
Answer the following questions honestly about your gaming habits. If most of your answers are "Yes", consider seeking help:
If more than 3 of your answers are "Yes", please contact the BB9 support team or activate Self-Exclusion.
Self-Exclusion is BB9's most powerful protection tool. If you feel that gaming is getting out of your control, use this option.
Once Self-Exclusion is activated:
Choose a duration: 6 months, 1 year, 3 years, or permanently.
To activate Self-Exclusion support@bb9.plus— email us or reach out via live chat. We'll action it within 2 hours, no questions asked.
Even after the Self-Exclusion period ends, your account will not be reactivated automatically. You will need to contact the BB9 team directly to reactivate it.
Often, family members or close ones are the first to notice when someone is developing a gambling problem. If you're concerned about someone:
BB9 believes that family support plays a vital role in creating a healthy gaming environment.
BB9 strictly prohibits anyone under 18 from using the platform. We have taken the following steps to enforce this:
If your device is accessible to minors, enable parental controls on your browser and keep your BB9 login credentials private.
If you see a minor using BB9, please notify us immediately.
BB9 is always here for you on any matter related to responsible gaming:
Remember — seeking help is not a sign of weakness; it takes courage. BB9 is here for you.
BB9's support team is available 7 days a week, 24 hours a day to assist with any responsible gaming concerns.